Happy National Health Care Surveyor Appreciation Week!
This week, we recognize the dedicated surveyors whose work helps promote quality, safety, and accountability across healthcare. Your commitment to upholding standards plays an essential role in supporting resident-centered care and driving continuous improvement throughout the industry. From all of us at Pathway Health, we thank you for your expertise, professionalism, and dedication to excellence.
Complimentary Webinar: Applying QAPI to Improve Incontinence in Your Facility
Join Pathway Health and Essity on September 24, 2026, for the complimentary webinar, “Applying QAPI to Improve Incontinence in Your Facility.” Gain insights on how to improve assessment, care planning, toileting, documentation, skin protection, dignity, and quality of life. About the Session: This educational session will emphasize best practices for assessment, care planning, toileting programs,...
Five-Star Changes: The Bar Has Moved—Has Your Organization?
Insights from Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, IPCO, QCP, ICC, AAPACN Master Teacher – Director of Reimbursement and Education, Pathway Health Throughout my years of working with skilled nursing providers across the country, I have seen Five-Star ratings become far more than a number displayed on Care Compare. They influence how consumers and...
Building a Strong Advance Care Planning Program: A PATHTalks with Key Strategies for Success
Advance Care Planning (ACP) is one of the most meaningful and complex responsibilities in post-acute and long-term care. When done well, ACP ensures that residents’ values and preferences guide care decisions throughout their journey. When done inconsistently, it can lead to confusion, conflict, and care that does not align with what residents want most. Organizations...
Register for a Complimentary Webinar on Conflict Resolution
Join Pathway Health and ComForCare Home Care on August 13, 2026, for the complimentary webinar, “De-Escalation & Conflict Resolution Approaches for Families & Care Teams.” About the Session: Conflict and communication breakdowns can derail care plans, strain relationships, and compromise outcomes—especially during care transitions or periods of decline. This highly practical webinar equips care teams...
Strengthening the Future of Post-Acute Care Nursing: A Conversation with Dr. Barbara Bowers on Geri-Res
Insights from Colleen Toebe, MSN, CWCN, RAC-MTA, RAC-MT, DNS MT, Vice President of Clinical Services Skilled nursing facilities and assisted living communities continue to navigate one of the most important workforce challenges in health care: how to recruit, prepare and retain nurses who are confident, competent and committed to geriatric care. In a recent conversation...
Regulatory Compliance: Documentation Accuracy Is Moving to the Center of Survey Readiness
Insights from Colleen Toebe, MSN, CWCN, RAC-MTA, RAC-MT, DNS MT, Vice President of Clinical Services Regulatory compliance in skilled nursing continues to evolve, but one message is becoming increasingly clear: documentation accuracy is no longer just a back-office requirement—it is a core indicator of whether care and services are being delivered as intended. As facilities...
When a Key Leader Leaves: Stabilizing the Moment and Strengthening the Future
When a key leader leaves a nursing home, assisted living, or senior living organization, the impact is immediate. Operations can feel uncertain, team members may look for direction, and important priorities such as clinical quality, regulatory readiness, staffing, resident experience, and financial performance cannot pause while recruitment takes place. During these transitions, organizations need more...
Energize Your Learning & Strengthen Your Expertise
Ready to power up your professional growth this May? As demands across healthcare continue to evolve, investing in education helps teams stay confident, capable, and prepared. Our upcoming courses are designed to energize your learning, strengthen your expertise, and support meaningful progress across your organization. We fulfill your team’s educational needs on their schedule, whether...
Attending the LeadingAge Leadership Summit? Let’s Connect!
We look forward to a few days of learning, collaborating, and connecting to advance aging services together at the LeadingAge Leadership Summit on April 20-22 in DC. The Summit is among the most valuable networking events in our field, bringing together providers, businesses, and policy experts. Our team members are very excited to connect. Contact...
